Privacy Policy

1. Introduction

WOOD PRODUCTION WP LTD ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our wholesale services.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

Personal Information

• Contact details (name, email address, phone number)
• Business information (company name, address, VAT number)
• Billing and payment information
• Order history and preferences
• Communication records

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Trusted partners who assist in delivering our services (payment processors, delivery companies)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

5. Data Security

6. Your Rights

Under data protection laws, you have rights including:

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect your experience on our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We regularly review our data retention practices to ensure compliance with our legal obligations.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your personal data during such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.