Terms of Service

1. Agreement to Terms

By accessing or using WOOD PRODUCTION WP LTD's website, services, or entering into a wholesale partnership with us, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.

These terms apply to all visitors, users, and wholesale partners who wish to access or use our services.

2. Wholesale Services

2.1 Service Description

WOOD PRODUCTION WP LTD provides wholesale distribution services for soft drinks, household products, and personal care items. Our services include:

• Bulk product supply and distribution
• Order processing and fulfillment
• Delivery and logistics services
• Account management and support
• Product sourcing and consultation

2.2 Eligibility

To use our wholesale services, you must:

• Be a registered business entity
• Provide valid business documentation
• Have a legitimate business need for wholesale quantities
• Comply with all applicable laws and regulations

3. Account Registration

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for violation of these terms or fraudulent activity.

4. Pricing and Payment Terms

4.1 Pricing

• All prices are quoted in British Pounds (GBP)
• Prices are subject to change without notice
• Wholesale pricing requires minimum order quantities
• Volume discounts may apply for larger orders

4.2 Payment Terms

• Payment terms are net 30 days for approved accounts
• New customers may require prepayment or deposit
• Late payments may incur interest charges
• We accept bank transfers and approved credit terms

4.3 Taxes

All prices exclude VAT and other applicable taxes. You are responsible for all taxes, duties, and customs fees associated with your purchases.

5. Ordering and Delivery

6. Returns and Refunds

6.1 Return Policy

• Returns require prior authorization
• Products must be in original condition and packaging
• Return shipping costs are the customer's responsibility
• Restocking fees may apply

6.2 Damaged or Defective Goods

Notify us within 48 hours of delivery for any damaged or defective products. We will arrange for replacement or credit as appropriate.

6.3 Refunds

Refunds are processed within 30 days of approved return. Credit notes may be issued instead of cash refunds at our discretion.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of WOOD PRODUCTION WP LTD or our content suppliers and is protected by international copyright laws.

8. User Conduct

You agree not to:

• Use our services for any illegal purpose
• Violate any laws in your jurisdiction
• Infringe upon our intellectual property rights
• Submit false or misleading information
• Interfere with the proper functioning of our services
• Attempt to gain unauthorized access to our systems

9. Limitation of Liability

Our total liability for any claims relating to our services shall not exceed the amount paid by you to us for the services in the six months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless WOOD PRODUCTION WP LTD, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any rights of another party
• Your conduct in connection with our services

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms of Service
• Fraudulent or illegal activity
• Non-payment of outstanding invoices
• Actions that may harm our business or reputation

Upon termination, your right to use our services will immediately cease. All provisions of these terms which by their nature should survive termination shall survive.

12. Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.